Saturday, March 10, 2012

Solution to iOS 5.1 Download Problems

Looks like Apple's servers are taking a pounding with all of the demand for iOS 5.1.  If you have gotten the error, "There was a problem downloading the software for the iPhone.  The Network connection timed out.", find the solution below:


1.  Download the IOS 5.1 Firmware directly from Apple by clicking on the links below, save the file to your desktop:

iOS 5.1 (build 9B176) is compatible with iPad 1, iPad 2, iPhone 3GS, iPhone 4, iPhone 4S, iPod touch 3rd & 4th gen, and iPad 3. Additional builds are available for Apple TV 2 and Apple TV 3.

2.  After downloading the desired firmware, you can shift-click (PC) or option-click (Mac) the "Update"
button in iTunes. A file dialog will open and let you choose the downloaded ipsw-file from your desktop.

3. Proceed with the upgrade as usual.

4. If you get Error -3002 at this point, try to do a Restore, rather than an Upgrade - remember to shift-click (or option-click on a Mac).

Please let me know if you have any issues with this procedure in the comments section below.

Check this post for similar solutions for iOS 5:


  1. Those links don't work either keep receiving same error message trying to download the files via those links.

  2. ping doesn't work. Looks like the name can't be resolved =/

  3. I agree with the other posters above. The links don't work.

  4. Just tested iPhone 4s, iPad 3 WiFi and iPad 1 again, working fine - which link did you try?

  5. i downloaded the iPod Touch 4G black color 32 GB link to my Mac and shift-clicked update i got a error message 3002 and i shift-clicked Restore which then said: The iPod could not be restored. This Device isn't eligible for the requested build also

    1. option-click restore.... for mac

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