Wednesday, October 12, 2011

Solution for IOS 5 Download Problems - Error -3200, -3259, -3002



As Apple servers are overwhelmed right now by users trying to download IOS 5, many users are reporting "Error -3200" or "Error -3259" for iPads.  The error is just an indication that your download is timing out because of all of the demand.  If you want to bypass this problem and get IOS 5 as soon as possible, here's what to do:

MAKE SURE TO BACKUP YOUR DEVICE BEFORE UPGRADING.

1.  Download the IOS 5 Firmware directly from Apple by clicking on the links below, save the file to your desktop:

iOS 5 IPSW Firmware Update Files




2.  After downloading the desired firmware, you can shift-click (PC) or option-click (Mac) the "Update" button in iTunes. A file dialog will open and let you choose the downloaded ipsw-file from your desktop.

3. Proceed with the upgrade as usual.

4. If you get Error -3002 at this point, try to do a Restore, rather than an Upgrade - remember to shift-click (or option-click on a Mac).




Please let me know if you have any issues with this procedure in the comments section below.

UPDATE - Similar solutions for iOS 5.1: http://obscureport.blogspot.com/2012/03/solution-to-ios-51-download-problems.html

80 comments:

  1. i been try those still error 3259 what i can do?

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  2. Error 3259 happens inside iTunes when you are trying to download - did you download the firmware file from the link above instead?

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  3. the same error 3259 appears to me for iPhone 4 im using windows 7 64-bit and i deactivated the firewall and my Kasperski antivirus

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  4. I am on Windows 7 64-bit as well - follow the links and directions above to get around Error -3259 which happens while you try to download through iTunes.

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  5. I'm seconding Moe's comment. I'm getting the same error 3259 for IPhone 4 using Windows 7. It gets to anywhere between 150-250MB in and the error shows up. This has happened about a dozen times so far. Very frustrating.

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  6. I understand - the whole point of this is post is to stop downloading the update from iTunes - there are links above where you can download the update straight from your browser without having to use iTunes, so you won't get the Error -3259.

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  7. I'm still getting error 3200 even when trying to install it with the ispw. Tomorrow I'm going to try setting my phone into restore mode and see if that works.

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  8. LOL @ people who were explaining problems with downloading through itunes! Jim, I like how you calmly explained that these people were dim-witted. Anyway, your instructions seem to have worked for me, after unsuccessfully trying the conventional way all night. Thank you sir.

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  9. do you have a link for iphone 4?

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  10. I cant find the ipsw-file on the desktop!? Tried to do a search in various places, and nothing!

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  11. iPhone and iPod Touch Links Added.

    Make sure that you SAVE to the Desktop, otherwise the file won't appear on the desktop. The file extension must be ".ipsw" to work correctly.

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  12. Thanks! What's the difference between AT&T and Verizon?

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  13. @ Jim, after numerous attempts I was able to get the download on my Iphone 3gs via this website, thanks a million!!!!
    @ people, just follow the clear instructions and it will work out.

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  14. i did not find any file ending in ipsw in any of the firmware folders...

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  15. i've downloaded the ipod 4g version, but it keep saying "the ipod could not be updated because the firmware file is not compatible

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  16. i downloaded the firmware, but when i go to update it according to your instructions i just end up clicking through a number of different folders within the downloaded folder and never get to a point where i find something that makes the update begin...am i missing something?

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  17. iOS 5 Download for iPhone 3gs, iPad, iPod Touch and iOS 5 Features checkout here

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  18. whats the difference between choosing to download thru ipad 2 wifi or ipad 2.3

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  19. Answers:

    1. Verizon and AT&T have different radios and hence different firmware for the iPhone 4.

    2. Check the file you download - make sure there is nothing AFTER ".ipsw" - delete this from the file name so that it ends with ".ipsw" and you should be good to go.

    3. When you go to choose the firmware to apply, just navigate to wherever you saved the ".ipsw" file - I used the desktop in the instructions for simplicity. Also, check #2 above - you may need to fix the filename.

    4. If you are getting firmware incompatible, if it possible you have a 3rd Generation iPod Touch and are trying to apply the wrong firmware?

    5. iPad 2 Wifi is iPad 2.1, the others are for iPad 2 3G Models - I believe 2.2 is GSM and 2.3 is CDMA.

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  20. Thanks, it did work on my boyfriends iPod Touch 4, and much faster than from iTunes, yesterday it took me 14 hours to download the software of the iPhone and couldn't install it at the moment because issues related to Tiny Umbrella that I erased weeks ago. But already fixed :D now downloading from the link of this page the iOS for iPad too. Great blog!

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  21. THANK YOU SO MUCH!!! After trying everything, and I mean everything, this actually worked! I got the 3002 error and followed your directions exactly and now I'm done being frustrated and this probably saved my phone from being smashed into pieces! Thanks again! One question...I can delete the file off of my desktop right?

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  22. i have a problem i download the firmware and everything i shift click on restore and get a error that says firmware is not completable NEED HELPP

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  23. Yes, you can delete the file from your desktop after the firmware has been applied.

    If you are getting an error that the firmware is not compatible - what device do you have, and which file did you download?

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  24. This comment has been removed by the author.

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  25. Thanks, the update gave me a 3002 error, but the restore seems to work great, thanks for this post. Apple really need to work on this, I'm hoping that over the air updates will work better in the future, Thanks Jim

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  26. I tried all steps and worked when restored, but I can't get to sync after that. I read it has to do with the beta version? I don't know. The same iTunes can sync with other devices. Any ideas? Thanks so much for your help!

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  27. Are you running the iTunes beta? These should all be final released firmwares, no betas. As far as not being able to sync, you need to do a wired sync before you can wireless sync. Are you having trouble with the wired sync?

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  28. im having problems as well..have iphone 4 gsm model and using the link above, but to no avail i get firmware incompatible message

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  29. Hey jurie having same problem as you with 3002 error..how did you restore?

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  30. i download the 3gs link... do i need to change the .zip to .ispw ?? i am not finding any .ispw anywhere??? please i need more help.. i will check back later.. thanks for any help

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  31. The 3GS link goes to an .ipsw file, so if you are getting a .zip, then definitely try changing the extension to .ipsw

    3wart - glad it worked out!

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  32. the link saves a file named iPhone2,1_5.0_9A334_Restore.zip
    is this the right file?? just change the .zip to .ispw ???

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  33. Yes - when I download it, it saves as "iPhone2,1_5.0_9A334_Restore.ipsw" - try renaming it to that.

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  34. If you get the error 3002, do you "shift-click" on the restore buttone or do you just use that when you chose the file to update?

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  35. Thank You so much! this helped me immensely. Thank You, your links are awesome and solved my problems! You Rock!

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  36. yeaaaaaaaaa.....ty so much, after tryin for almost 15-18 times...i got through it. thanks a million to jim woods ty :)

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  37. I completed the first step, got the 3002 error to do the restore. I have never done a restore. Will I lose pics and contacts?

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  38. After the 5th attempt to download Ios5 through iTunes (my least favorite Apple product) I found this post and it worked great. Downloaded the file for an iPad 1, loaded the software, got the 3002 error so I tried the restore and everything loaded back just fine.

    Thanks for the instructions.

    CH

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  39. Hi Jim, you are a star!!
    I have tried to download the update through iTunes at least 30 times but all failed with error 3259!!!
    I followed your steps and voila, all done! I had the error 3002 too but since you've got a workaround here, no problem!
    I suggest to download using software like Download Manager cos' it's faster and can resume.
    Thankssss!!!!

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  40. Glad to see those having success! As to the restore, yes, upon completing the restore process, you should choose the downloaded firmware to being, and after that is restored, you will be prompted to choose a backup of your settings, apps, contacts, etc. to restore from.

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  41. Thanks a lot for this plan, It works like a charm as many of them said after that i dont get to sync with itunes , anyway am glad its done. I dont see much of difference among the previous ios. Anyway thanks again for the help.

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  42. I followed your instructions, and my upgrade to iOS 5 worked with only one visible hitch: I lost a few of my notes. (It was an incomplete grocery list; I'll survive.) Excellent instructions, thank you very much!

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  43. Following directions to use restore approach after receiving 3002 error message with my IPAD. Worked beautifully!! Thx for the fantastic tip!!

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  44. Jim WOods, i have an iphone 4 (Verizon) and just saved the file to my desktop, how do i go into itunes and select this file? I've tried everything, can you send me instructions?

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  45. Since you are Anonymous, I cannot send you instructions, but you could try the instructions above, notably:

    "2. After downloading the desired firmware, you can shift-click (PC) or option-click (Mac) the "Update" button in iTunes. A file dialog will open and let you choose the downloaded ipsw-file from your desktop."

    You can find the "Update" button by clicking on your device on the left side of iTunes, under the Summary tab, which should be the first to appear.

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  46. Jim i did what you told me,shift click +update and selected the file 'iPhone4,1_5.0_9A334_Restore.ipsw', but its telling me the firmware is not compatible, i have an iPhone4 with verizon, what are my other options at this point?

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  47. You downloaded the firmware for the iPhone 4s - try the link above that one, for CDMA (Verizon):

    http://appldnld.apple.com/iPhone4/041-9743.20111012.vjhfp/iPhone3,3_5.0_9A334_Restore.ipsw

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  48. Ok so i downloaded the file as you told me, iPhone3,3_5.0_9A334_Restore.ipsw , tried uploading it, and gave me another error message 'The iPhone4' could not be updated. An unknown error occurred (3002). I tried this 5 times and the same error each time, any other suggestions at this point? Im really starting to hate Apple right now!

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  49. You are the master! I had this problem for months for both my 3gs and ipad. Tonight I tried the iphone & it finally worked. After some problems, I changed zip to ipsw & when the 3002 error appeared I tried the restore and it worked. If the ipad works also I will declare you the Great master! I will let you know tommorrow. Really thanks a lot!!!!

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  50. Hey Jim, worked out good! Downloaded file (took awhile),renamed file from .zip to .ipsw. Tried the upgrade first, gave me the 3002 error; then went to a restore. After the restore, I then restored from my backup. That seemed to work great; thank you for the info. I was getting very furious getting the timeouts 6-9 times daily! Important to backup first! Thanks again!

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  51. Doing a Restore should get you past the 3002 error. Great to hear it worked for everyone!

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  52. Worked great also with the ipad. Thanks again!!!

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  53. I am recieving an error 9006. Pls advice and help! :(

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  54. jim woods ur a SUPERSTAR 4 me. thnx a millon bro.
    -amit bhambri (india)

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  55. Jim how do you a restore on itunes first to get past the 3002 error? Can you give details on how to do that?

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  56. what is the difference in gsm and cdma? i am trying the download for iphone 4 and not sure which way to go?

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  57. Verizon is CDMA, AT&T is GSM - updated post

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  58. i just asked about the difference in gsm and cdma - i downloaded the gsm and it has the right extension - i have extracted files and it shows the .ipsw - so when i shift/update in itunes find the file - it will NOT open. what now? please?

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  59. Can you select it in iTunes? DO you get an error when it does not open?

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  60. nothing to select in itunes - i can see the file on the desktop with the .ispw extension but will not allow to open. when i downloaded for my own 3gs i found something with a shield under the downloads and that let me shift/update but nothing with the gsm download for the 4 and no errors

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  61. When you Shift-Update in iTunes, you need to navigate to your desktop, then select the .ipsw file from your desktop.

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  62. i have navigated to desktop and can see file but will not allow me to update the .ipsw file

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  63. Are you navigating to the desktop THROUGH iTunes Restore?

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  64. Worked! Thanks. Shiftclicking 'update' brought up so I tried shiftclicking 'restore' and it worked!

    For those who are not sure where the download is saved, just right-click on the file in the Download window and select "open containing folder" and then move the file to Desktop if you want.

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  65. I shift clicked restore cuz update didnt work. Looks like its gonna take forever...is that normal?

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  66. It can take a couple of hours to restore.

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  67. when i shift click on update i get a window open where u can select files but the ipad 2 ipsw files are in a click down box and it has next to it file name where u have to select something before you can open it.. cant see where to go next

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  68. Ok ppl I have an iPod touch 4th gen and I have tried over 20 times to update thru iTunes and got the 3259 error every time then I found this blog downloaded the .zip file from the iPod touch 4g link above saved to desktop changed .zip to .ipsw went to iTunes shift-clicked update went to desktop and it's not there exited iTunes went back to desktop and highlighted the file name And at the end it is .ipsw.zip and it won't let me remove the .zip someone please help

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  69. hello I hava an ipad2, i all ready did what you suggets, but i got the error 3194, i have the last version of itunes 10.5.1.42, could you help me please, i have 8 days triying to update. Thanks

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  70. If you are having a problem with "zip" at the end, try to open the file and unzip it, the file you need should be within.

    Here's an answer on Error 3194: http://www.ipadforums.net/jailbreaking-hacking-tutorials-how-guides/28716-how-resolve-itunes-unknown-error-3194-a.html

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  71. Is it just me? Or does my download lags at 448mb? heck, my download speed just dropped from 600kbps to 80kpbs, and it isn't moving.

    Yes, I'm downloading it from my browser.

    Any clues? Server probs? My bandwidth's pretty good really.

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  72. I downloaded the link to my desktop and extracted the zipped folder, but when i shift click update and choose the folder it doesnt start running even though i changed the file name to .ipsw all it does is allow me to view sub folders and files. Any help??

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  73. I NEED HELP guys
    1. I have tried uploading from itunes without success
    2. Followed the option suggested (with Upgrade) got error 3002
    3. Then tried the restore option got error 3194
    4. I have followed the link to solve 3194 error , my hosts file does not have an entry to gs.apple.com still get 3194. What should I do?

    I want to update my ipad2 3G, currently running 4.3.5 ahd my pic Win 7 32bit with latest iTunes

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  74. I had problems downloading ios 5 for my i phone 4 32gb and my friend Andy in Harrogate suugested disabling all internet secy temporarily and hgard wiring router i e do not us W Fi and it worked a treat.took a while but no timing out

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  75. I faced this error many times but i fixed it after reading this article. Hope it fix your error also.

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  76. I have i phone 4JB, unlock,IOS4.1 and I want to upgrade to be 5.0 but i faced a lot of problems:
    1/ I dl the firmwork and unzip, and changed file name as ispw. then seemed worked, but got error 3002.,then tried to restore but failed and got error 3194. what should i do next step. I don't want to lose my pics and contact.
    ?

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  77. hey thank u i download the firework but got on both Update and restore this: this device is not eligible for the reqeusted build plzzz help

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  78. Excellent work, Thanks for sharing iOS 5 IPSW Firmware Update Files,
    It help lot to iPhone Lovers.

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